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All FAQ related to: discussions


Do I have to join a support group to post a question?
Yes. Discussions are limited to group members & they are all free!


Why my post doesn't show up?
If you posted in a discussion in process look at the top of the discussion that you are posting in and see if it shows page 1,2 etc. If the discussion has been replied to a lot of times, it will go into a 2nd page and your post could be showing up there.

What is a signature?
A signature is the small message you see under a member's post.


How do I add a signature to my posts?
In your profile page click on update my profile, and then on the forum settings there you will see signature, type your tagline in there and click update.

I am new to the group, is there a place I should start posting?
You may start wherever you wish, but there is a introduction part of the forums on the group, where most will start, by introducing themselves and telling a little bit about themselves. You can also check out the ‘new to the group?' link in the group's main page.

How do I start a new discussion?
Click on the groups forums menu item in the group menu (on the left). Click on the appropriate category and then click on the start a new discussion button.
While reading a discussion you can click on the start a new discussion button to start a new a new discussion in the same forum category.

How do I change/edit my post?
When logged in you will find an edit button at the bottom of your post.

I see a lock next to a discussion topic, what does this mean?
A lock icon means that no new posts are allowed.
Few possible reasons:
  • It is used by the group leaders or site managers for special messages and information purposes.
  • Group leader or site manager has decided to lock it (discussion got off topic or too "hot").


I see a thumbtack next to a discussion topic, what does this mean?
The thumbtack next to a post is for keeping that post near the top of the forum, it is used for showing that this is considered an important or informative topic.

How do I change the fonts in my posts, i.e. size, color etc.?
In the post editor above the text area you have a drop down menu to change the color and size of the fonts. You can also click the help? next to it, to learn of more options.

How do I unsubscribe from the forum?
In your profile page click on update my profile, then on my support groups, there you will see Receive Group Forum Notifications - uncheck the box and click update.

* Scroll down the profile page to make sure you are not subscribed to specific discussions you participated in (if so – click unsubscribe).



How do I use the RSS feed
The RSS feed enables you to get all the latest discussions from a specific topic or group directly to your computer. In order to use it you'll need to work with a Feed Reader or News Aggregator software (there are many free to choose from). You can google "rss reader" to choose the one you want.

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